We are excited to share some updates on FLEX and new offerings that will enhance your experience and provide you with even more flexibility and options. We’ve listened to your feedback and decided to implement important changes to improve your car-sharing experience.

As a result, please find below our new subscription options, which will be valid from 02.01.2024:

In brief, what are the changes?

1. New Vehicle Categories – Introducing Category S:

We’re thrilled to announce the addition of a new category of vehicles – Category S, joining our existing M and XL vehicle categories. If you just need a compact car for a quick city errand, this is now a cheaper and more efficient option for your next trip with FLEX. All Minis and Audi A1 are included in this category. All other vehicles are now in the M category, except for the Transporters ID Buzz and Fiat Talento which are selected as XL.

2. Changes to Subscriptions:

In our ongoing efforts to improve our services, we have made some adjustments to our subscription plans.

3. Subscription Flexibility:

We understand that your needs may change, and we want to offer you maximum flexibility. Each subscription is paid for 30 days, and you can change your subscription at any time. This ensures that you have the right plan for your evolving needs.

These changes are part of our ongoing commitment to providing you with an exceptional car-sharing experience. We appreciate your continued support and look forward to serving you with our enhanced offerings.

If you have any questions or need further assistance, please don’t hesitate to reach out to our customer support team.

Happy driving!
Your FLEX Carsharing Team

We are committed to providing a hassle-free experience to our members. The decision to partner with ARAL and integrate the ROUTEX network into our services now is a testament to this. FLEX members will now have access to an extensive network of ARAL fueling stations, renowned for their quality service and reliability. The addition of ROUTEX, a comprehensive fuel and service card program covering numerous European countries, further enhances the accessibility and convenience of refueling.

A transition that benefits customers

With ARAL fuel stations strategically located across the regions where FLEX Carsharing operates, members will find it easier than ever to locate the nearest refueling option. The integration of ROUTEX ensures a seamless and consistent payment process, allowing members to fuel up without any unnecessary hassles.

Questions & Answers:

What gas stations can now be used?

The new fuel card can only be used at ARAL, TotalEnergies and BP gas stations to pay for the refueling of the FLEX vehicle. Other stations do not accept the provided card, which leads to increased processing efforts and costs.

How does the new fuel card look like?

Simply check the glove box, where the card holder is located. The new card has the ARAL and BP logos printed on it. TotalEnergies is not listed on the card but accepts it as well!

Where can I find PIN code for the new fuel card?

The PIN code is listed in your active reservation of the vehicle.

Where can I refuel abroad?

Generally, ARAL, BP, CIRCLE K, Eni, OMV are partners of the ROUTEX network. Additionally, many other gas stations accept the provided fuel card. Simply check beforehand https://routex.com/ for acceptance.

CFL mobility has been committed to offer flexible and sustainable transportation solutions close to its customers, and the new station at Hamilius is a testament to this dedication. The central location of the Car Park Royal Hamilius makes the perfect urban hub, enabling easy access to vehicles for mobility needs. It hence complements perfectly the individual multimodal mobility portfolio for residents.

Key Features of the New FLEX Carsharing Station at Royal-Hamilius Car Park:

“At FLEX Carsharing, we are excited to extend our convenient transportation options in heart of Luxembourg City with the opening of our Hamilius station. With the addition of the Renault Express compact van, we aim to provide even more flexibility and convenience for our members,” said Pit Reiter, General Manager at CFL Mobility.

Three cars are based at the FLEX Hamilius Station, including a Renault Express Compact Van

About FLEX Carsharing: FLEX Carsharing is a leading provider of flexible and sustainable transportation solutions throughout Luxembourg. With a diverse fleet of vehicles and user-friendly technology, FLEX Carsharing empowers residents and visitors to move around the city conveniently while reducing their carbon footprint.

The perks that FLEX customers can enjoy with arrival of the ID.4. include

Where can FLEX Customers drive the ID.4?

A total of 30 ID.4. will be distributed across all stations over the next months. The first vehicles will be available at Gare de Luxembourg, Mamer and Hesperange.

Charged with Style: Volkswagen ID.4 – Where Fun Meets Efficiency.
Special feature of the ID.4: the clutch switch is located above the digital cockpit on the right.

En Route to lower emissions

The decision to add the Volkswagen ID.4 to the fleet aligns with Luxembourg’s broader efforts to promote electric mobility and reduce carbon emissions. As the country pushes towards a greener future, FLEX customers can look forward to experiencing the unparalleled blend of technology, convenience, and sustainability that the Volkswagen ID.4 brings to their car sharing journeys.

From 14 April to 09 June, two FLEX Charity Cars were on the road in Luxembourg with car sharing customers on a special mission. Everyone who was a driver of one of the two electric Minis during the period automatically paid 100% of their rental costs for the car into the donation account. In the spirit of the charitable mission, a suitable project partner was found in the Fondation EME. Since 2009, the foundation has been working together with committed professional musicians in Luxembourg on various projects to build bridges back into society for participants.

The result of the current Charity Car Mission is impressive. 65 customers used the two cars and drove exactly 4,800 km through Luxembourg in the specified time period. “We are again pleased to be able to hand over a considerable donation sum from our FLEX customers. A total of 4 750€ was reached and can now super support the jam sessions of multi-percussionist Amit Dhuri”; says Pit Reiter, Managing Director CFL Mobility. The sum was specially rounded up by the operator of FLEX.

“The electric minis were often seen on the road and really provided great visibility for Fondation EME’s mission. With our music projects, we want to help promote a better way of living together. The car-sharing principle of sharing was a great fit here,” sums up Sarah Bergdoll, Coordinatrice Générale Fondation EME.

As part of the ongoing charity car initiative at FLEX, further collaborations are planned for the future.

The new ID BUZZ Cargo is now available for FLEX customers. Two further car-sharing stations in Mamer and Strassen extend the growing offer.

From now on, it’s possible to move house yourself, do some major shopping or get a lift from the DIY shop using only electricity: With its new range of electric vans, FLEX is expanding its car-sharing fleet and offering the first car-sharing van to be powered entirely by batteries in Luxembourg.

“Until now, we have only offered FLEX vans with diesel engines. Where the infrastructure is available and the conditions of use are promising, we are now happy to expand our range. Practical and agile, electric vans help municipalities to offer sustainable, local mobility services to their citizens. They are therefore perfectly suited to our car-sharing offer,” explains Pit Reiter, General Manager of CFL Mobility, the FLEX operator.

FLEX ID Buzz at the handover of the new vehicle in Strassen

FLEX ID BUZZ Cargo Vans locations:

Two new stations have been added to the extensive FLEX network.

It’s not just the van that’s new, but also the station: FLEX can now be used centrally in Capellen, on Place de Kiem, at the crossroads of futuristic mobility. An Audi A1 and an ID BUZZ Cargo Van are available to all subscribers.

The municipality of Strassen is rounding off the range with another car-sharing site on the Rue du Kiem, next to the Stugalux company. A compact Audi A3 is ready for the next trip. The ID BUZZ Cargo Van will complement the existing station opposite the Strassen commune.

New FLEX car-sharing stations


The VW ID BUZZ Cargo

The new and eye-catching model from VW resembles the retro design of the iconic Bulli predecessors and offers a range of 392-425 km according to WLTP. The load space can hold up to 3.9 cubic metres, which is equivalent to two Euro pallets loaded crosswise. According to the manufacturer, the vehicle is delivered in a CO2-neutral manner and has already been voted “International Van of The Year 2023”.

From now on, all FLEX customers can book car sharing cars in the new CFL P&R car park in Rodange. Particularly practical: all cars are fully integrated into the on-site parking system and can enter and exit without a parking card. The barriers open automatically once the vehicle approaches. The FLEX parking spaces are located on the ground floor directly opposite the exit.

The P&R complex is located at 11 Rte de Luxembourg, L-4833 Rodange Pétange

For more information about click here

The mission of the cars is clearly recognizable to outsiders with their individual branding: they are driving in partnership between CFL Mobility and Fondation EME. The catch: every euro revenue generated by car-sharing customers will be donated 100%.

“We are very happy to be able to work with Fondation EME. With its integrative, musical, and social projects, it addresses exactly what we want to enable our customers to do: each of our customers can choose one of the two cars specifically and, in addition to the car-sharing principle, have a positive effect on the environment and our society with their ride. Sharing to have more together is a model way to reflect the principle of sharing,” explains Pit Reiter, General Manager of CFL Mobility.

Sarah Bergdoll, General Coordinator Fondation EME and Pit Reiter, General Manager of CFL Mobility in front of the Philharmonie Luxembourg

Sarah Bergdoll, General Coordinator of Fondation EME adds, “We look forward to a great response from FLEX customers for our project offering of being able to bring live concerts to hospitals.” The already well-established music program has held over 2,000 concerts in hospitals, pediatric departments, and nursing homes since its founding in 2009. These are played by various ensembles and groups of professional musicians, some of whom are from the Luxembourg Philharmonic Orchestra.

The donation status will be communicated on www.flex.lu and the social media channels of FLEX and Fondation EME.


The Idea of FLEX Charity Cars: Every Kilometer Counts!

Following the motto “who shares, wins!” the “FLEX Charity Car” project will be launched by CFL Mobility in 2022. Through its social responsibility as a company, humanitarian, social, and sustainable projects are supported. For this purpose, selected partner organizations in Luxembourg are worked with, which are working towards the same goals and promoting an inclusive, sustainable future for the community.

About Fondation EME

Fondation EME promotes a better coexistence of all people through the universal language of music. Since 2009, Fondation EME has been working to provide access to cultural events to people with physical or social limitations, considering their needs. Through the diversity of its projects and the musicians involved, as well as the support of private donors and many partnerships with social institutions, it aims to include the most vulnerable people in the cultural life of Luxembourg. Every year, nearly 800 events are organized for older people, people with illnesses, people with special needs, youth in need and socially disadvantaged people. The programs of Fondation EME are located at the intersection of social work, music, and culture. More information: www.fondation-eme.lu

With immediate effect from 9 March 2023, the Board of Directors of CFL Mobility appoints Pit Reiter as Managing Director of CFL Mobility.

Over the past four years, Pit Reiter has developed and managed the B2B business at FLEX. Thanks to his many years of experience in the company, he has acquired a great deal of expertise and knows the challenges of the future.

After 6 years of successful development of the CFL start-up around the FLEX Carsharing service, Jürgen Berg is stepping down from the management of CFL Mobility.

CFL Mobility is pleased to have been awarded the “Entreprise Responsable” 2O22 label by the INDR (Institut national pour le développement durable et la RSE). The award was given to the FLEX Carsharing service with its shared economy principle. The aim is to enable more space for quality of life and of resources through the multiple and thus more efficient use of cars, within the framework of individual mobility. The award supports our efforts to consistently pursue the positive impact on the environment and society.